Frequently Asked Questions

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Are there hidden shipping costs?No, we value transparency. For all our products within the Netherlands, Belgium, and Germany, the shipping completely free.
Will I receive a Track & Trace code?Yes, absolutely. Every order is shipped with Track & Trace. You will automatically receive the code by email as soon as your package leaves our studio.
Do I have to stay home for delivery?That depends on your order. Our nautical wall decorations (anchor, boat, compass) fit through a standard letterbox (max. 3.2 cm thick). Our construction kits (such as by plane) are shipped as a larger package; you must be present or collect it from a collection point.
How quickly will I receive it?We print on demand. Shipping usually takes place within 1-2 business days. The total delivery time to Belgium or Germany is usually 3 to 5 business days.